Electronic Communications Consent (E-Consent)

This E-Consent explains how Crane Lending, LLC d/b/a Crane Finance ("Crane Finance") may deliver documents and communications to you electronically.

By providing your email address, checking an e-consent box, submitting an application, or otherwise indicating agreement, you consent to receive disclosures, notices, and other communications from Crane Finance in electronic form instead of paper, to the extent permitted by law.

You also confirm that you have the hardware and software needed to access and retain electronic records, as described below.

Scope of Electronic Communications

Subject to applicable law, electronic communications from Crane Finance may include:

• Loan applications, disclosures, and related notices
• Loan agreements and amendments
• Billing statements, payment reminders, and account notices
• Approval, denial, or status communications related to your application or account
• Customer service messages related to your relationship with Crane Finance
• Other documents Crane Finance is required or permitted to provide in connection with your account

Electronic delivery may occur by email, through a secure online portal, or by another electronic method Crane Finance makes available.

This E-Consent covers electronic delivery of communications. It does not replace your loan agreement, the Terms of Use, or the Privacy Policy.

Hardware and Software Requirements

To receive and retain electronic communications, you generally need:

• A device with internet access (such as a computer, tablet, or smartphone)
• A valid email address that you check regularly
• A current web browser capable of accessing HTTPS websites
• Software that can display PDF files (such as a PDF reader)
• Sufficient storage space to download or save documents you wish to keep
• A printer if you want paper copies of documents you receive electronically

If these requirements change in a way that creates a material risk that you will not be able to access or retain electronic records, Crane Finance will provide notice and updated information as required.

Withdrawal of Consent

You may withdraw your consent to electronic communications at any time by contacting Crane Finance:

Please include your full name, account or application information (if any), and a clear statement that you are withdrawing e-consent.

What happens if you withdraw consent: Crane Finance will process your request within a reasonable time after verification. Withdrawal may affect Crane Finance's ability to continue providing certain online services or complete transactions that rely on electronic delivery. If electronic delivery is required to proceed with an application or account feature, Crane Finance may explain any impact when your request is received.

Withdrawal of e-consent does not affect the legal effectiveness of electronic documents already provided while consent was in effect.

Requesting Paper Copies

You may request a paper copy of an electronic document by contacting Crane Finance using the phone number, email, or mailing address listed above.

Crane Finance will explain how paper copies can be provided and any conditions that apply at the time of your request.

Updating Your Contact Information

It is your responsibility to keep your email address and other contact information current so Crane Finance can reach you.

To update your email address or other contact details, contact Customer Service at 855-432-5467 or CustomerService@TryCraneFinance.com, or follow any account update process Crane Finance makes available online.

If electronic communications are returned as undeliverable, Crane Finance may attempt to contact you using other information on file or may pause certain electronic deliveries until your information is updated.

Contact

Questions about this E-Consent may be directed to: